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Shipping and Returns

What forms of payment do you accept?
CheapTux.com accepts all major credit cards (Visa, Mastercard, Discover, and American Express), personal checks, money orders, travelers checks, and PayPal. Please note that all checks and money orders must be payable to Paragon Uniform & Apparel.

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Do I have to order online?
Absolutely not. CheapTux.com is not a virtual company. We welcome you to speak to one of our knowledgeable customer service representatives at any time. You can reach us by simply calling us toll free at 1-888-245-0148.

You also have the option of printing out our order form and faxing it to 718-748-0464, or mailing it to us at:

Paragon Uniform & Apparel 
65 Court Street #42 
White Plains, N.Y. 10601

Please note returns will not be accepted at this address without an ARM number.

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Is it safe and secure to submit my credit card and personal information online?
Yes. Your sensitive information is entered through pages that reside on our secure (SSL) server. Your information is encrypted before being transmitted to our server, it is never simply emailed to us. This technology is currently the online industry standard for e-commerce.

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How long will it take to receive my order?
Your order will be processed immediately and usually shipped by the next business day. Orders received by 12 Noon EST are often shipped the same day. Orders received after 12 noon EST are typically shipped the next business day. Orders placed on Friday after 12 noon EST, Saturday, or Sunday will typically not be shipped until Monday (or next business day). However, we do ask that you allow 1-2 business days before your order ships.  The standard shipping time for your order will be anywhere between 1-7 business days. Saturday, Sunday and national holidays are not considered business days for delivery purposes. Shipping time varies depending on your location within the United States. Express shipping options are available.  Please note that Next Day Air, 2nd Day Air, and 3 Day Select are shipping options only, and do not necessarily guarantee a specific delivery date.  It may take 1 or 2 business days for your order to ship.

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Will I be charged sales tax on my order?

State tax will not be applied to your order unless you are a New York State resident, in which case the sales tax is will vary according to your loacation.

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What is your return policy?

We, at CheapTux.com, try our very best to provide you with clothing of high quality and good fit. If, for any reason, you are not completely satisfied with your purchase, you may return the item(s) to us within thirty (30) days for a full refund or exchange. 

Please note that CheapTux.com cannot accept any merchandise that has been used or altered in any form from its original state. Tuxedo shirts and socks are the only items that cannot be returned or exchanged once removed from original packaging.  All other merchandise MUST be returned in its original carton, including all packing materials. Shoes must be returned in new condition AND original shoebox for credit.  Shipping charges are non-refundable.

All returns must be able to be resold as "brand new" again.  Garments that are returned with heavy household odors, including cigarette smoke, will not be accepted as a return and will be shipped back to customer.   Garments that have been dry cleaned or laundered cannot be returned for a refund.  These garments would be considered a final sale.

Returns will not be accepted FOR ANY REASON if the original tag(s) have been removed.  These garments cannot be sold as new again.

To avoid a 20% restocking fee, please return all merchandise in its original carton, including all packing materials and contents.

Please contact us at info@CheapTux.com to be issued an Authorization to Return Merchandise (ARM) number. You must clearly mark your ARM number on every package being returned; unfortunately we cannot accept your shipment without it.

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Will there be shipping charges on my purchase?
We offer free ground shipping on all orders over $200.  In the event that your order is under $200, or you live outside the continental U.S., there will be a modest shipping charge applied to your order. We make every effort to keep our shipping charges as low as possible.  We also offer express shipping options as well.

Standard UPS Ground:  $7.95 on orders under $50
   $9.95 on orders between $75-$200
   Free Shipping on orders over $200
Express - 3 Day Select  $15.95 on orders under $50
   $19.95 on orders between $50-$200
   $29.95 on orders over $200
2nd Day Air:  $21.95 on orders under $75
   $29.95 on orders between $75-$200
   $37.95 on orders over $200
Next Day Air:  $39.95 on orders under $75
   $59.95 on orders between $75-$300
   $69.95 on orders over $300

Please note that for shipments to Hawaii, Alaska and Puerto Rico, Shipping costs to these states will be a flat rate of $45.00 

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Are there additional shipping charges for international orders?

Yes. Orders placed outside the United States are subject to freight fees, taxes and or duties depending on the destination country. 

All International orders take an extra 2-4 days for processing, and can take anywhere from 3-21 business days for delivery, depending on where your country is located in relation to New York.  For example, we have found that shipping time to Europe generally takes about 5-7 business days once shipped, and shipping to Australia usually takes about 5-10 business days for delivery once shipped.

We suggest that all international customers give at least 3 weeks for delivery just to be safe.

PLEASE NOTE:  International Customers MUST choose the PayPal checkout option when ordering through our website.  You DO NOT need a PayPal account, and can use your credit card.  After clicking the yellow PayPal checkout icon, simply click the link that says "Pay with your credit card as a PayPal guest".  

Please view the following shipping rates to different regions/ countries.  Again, these are flat rates no matter how large (or small) the order.

Canada:  $39.95
Mexico: $59.95
Europe: $69.95
Australia: $99.95
Caribbean/Virgin Islands: $59.95
South America:  $69.95
Central America (excluding Mexico): $69.95
Asia:  $99.95
Middle East: $99.95
Africa:  $99.95
Scandinavia:  $69.95

If you do not see your country / region listed, please assume that shipping will be a flat rate of $99.95.  These rates do not apply to U.S. military personal stationed overseas.  Shipments to APO, FPO, and other military addresses are charged a flat rate of $15, and are shipped via US Priority Mail Only.

Your order may be subject to import duties and taxes, which are levied once your package reaches its destination. CheapTux.com  does not collect duties or taxes on international orders, and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office. 

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